Health & Safety Policy

At Crocodile Clean, we recognise that professional cleaning requires more than achieving a high standard of cleanliness. Our work can take place in homes, commercial properties, construction environments, refurbishment projects and other locations where careful attention to health and safety is essential.

Professional cleaner inspecting a completed cleaning area in a commercial property.

Established in 2019, we provide specialist cleaning services for construction sites and building professionals, including stone cleaning, decking cleaning, brickwork cleaning and post-construction cleaning. We are committed to carrying out our work responsibly, with appropriate measures in place to protect our team, clients, other contractors, site visitors and members of the public.

Our Commitment to Health & Safety

We aim to maintain safe working practices throughout every stage of our cleaning services. Our approach involves identifying potential hazards, assessing the associated risks and implementing suitable control measures before and during work.

Where we work on construction or refurbishment sites, we recognise that conditions can change as projects progress. We therefore take account of site-specific requirements, follow relevant instructions and cooperate with site management and other contractors where necessary.

Safety remains an important consideration alongside the quality, efficiency and reliability of our cleaning services. Our cleaning warranty highlights more details about our service commitments.

Risk Assessments & Safe Working Practices

Cleaning activities can involve a range of hazards depending on the property, environment, equipment and cleaning methods involved.

Where appropriate, risks are considered in relation to:

  • Slips, trips and falls
  • Wet surfaces
  • Manual handling
  • Cleaning chemicals
  • Dust and debris
  • Cleaning equipment and machinery
  • Electrical equipment
  • Work at height
  • Construction traffic and moving equipment
  • Uneven or incomplete surfaces
  • Other contractors working nearby
  • Restricted or potentially hazardous areas

Suitable precautions are put in place according to the nature of the work and the environment in which it is being carried out.

Where site-specific risk assessments, inductions or safety procedures are provided by a principal contractor, client or site manager, these are taken into account when planning our activities.

Cleaning personnel assessing conditions before work on a construction site

COSHH & Cleaning Chemical Safety

The safe use of cleaning chemicals is an important part of our health and safety procedures. The team ensures our cleaning activities are carried out safely and responsibly, in line with applicable requirements. Our cleaning legislation page has more information on how we ensure compliance.

Where hazardous substances are used, we take appropriate precautions in accordance with applicable Control of Substances Hazardous to Health (COSHH) requirements. This includes considering how products are stored, handled, used and disposed of.

Our approach includes:

  • Using cleaning products for their intended purpose
  • Following manufacturer instructions
  • Maintaining appropriate product information and Safety Data Sheets where required
  • Using suitable dilution procedures
  • Storing chemicals safely
  • Keeping incompatible substances separate
  • Using appropriate personal protective equipment
  • Providing suitable ventilation where necessary
  • Taking precautions against spills and accidental exposure

Cleaning chemicals are not mixed unless the manufacturer’s instructions specifically permit this. Products are handled carefully to minimise the risk of exposure to employees, clients, contractors and other people who may be present.

Personal Protective Equipment

Personal protective equipment (PPE) is used where it is appropriate to the task and identified risks.

Depending on the nature of the work and site requirements, this may include:

  • Protective gloves
  • Safety footwear
  • Eye protection
  • Protective clothing
  • High-visibility clothing
  • Head protection
  • Respiratory protective equipment where appropriately assessed

PPE is selected according to the work being undertaken and is not treated as a substitute for other reasonable risk-control measures.

Construction Site Safety

As a specialist cleaning contractor supporting construction and building projects, we understand the additional hazards that can be present on active or recently completed sites.

Construction environments may contain unfinished surfaces, building materials, dust, debris, temporary services, plant, machinery, scaffolding, deliveries and other contractors.

When working in these environments, we take reasonable precautions to work safely and avoid creating unnecessary risks for ourselves or others.

This may include:

  • Following site induction requirements
  • Complying with site-specific health and safety procedures
  • Using designated access routes
  • Keeping work areas organised
  • Maintaining safe pedestrian access where possible
  • Using appropriate warning signs and barriers
  • Remaining aware of construction activities and moving equipment
  • Reporting unsafe conditions
  • Coordinating activities with relevant site personnel

We do not assume that a recently completed building is automatically free from construction-related hazards. The condition of the site is considered when determining appropriate working methods.

Professional cleaner working safely on a recently completed construction site

Slips, Trips & Wet-Floor Safety

Cleaning activities can create temporary wet surfaces and other trip hazards. We take reasonable precautions to reduce these risks.

Depending on the circumstances, this may include:

  • Using wet-floor warning signs
  • Restricting access to recently cleaned areas where appropriate
  • Removing spills promptly
  • Keeping cleaning equipment and materials organised
  • Positioning cables and hoses to minimise trip hazards
  • Keeping walkways and access routes as clear as reasonably practicable
  • Using suitable footwear

Warning signs and other controls are used where necessary to alert people to temporary hazards created by cleaning activities.

Manual Handling

Cleaning work can involve lifting, carrying, pushing and moving equipment, materials and waste.

We take account of the nature of the load, the working environment and the task when determining an appropriate method of handling.

Where reasonably practicable, we aim to:

  • Avoid unnecessary manual handling
  • Use suitable equipment to assist with moving heavier items
  • Plan handling activities in advance
  • Avoid unsafe lifting techniques
  • Take account of awkward, unstable or difficult-to-handle loads
  • Seek assistance where a task cannot be safely completed by one person

Cleaning Equipment & Machinery

Cleaning equipment and machinery is used in accordance with appropriate operating instructions and the requirements of the task.

This may include specialist cleaning equipment used for stone, brickwork, decking and post-construction cleaning.

We take reasonable steps to ensure that equipment is suitable for the work and that obvious defects are identified and addressed before use.

Employees and other personnel using equipment are expected to follow relevant operating instructions and safety procedures. Equipment that appears unsafe or defective should not be used until the issue has been appropriately addressed.

Work at Height

Where cleaning activities involve working at height, the associated risks are considered before work begins.

Suitable access arrangements and equipment should be used for the task, taking account of the height, duration and nature of the work and the surrounding environment.

Improvised or unsuitable methods of gaining access to elevated areas should not be used.

Where work is undertaken on a construction site, site-specific requirements relating to access equipment and work at height are also followed.

Professional cleaner using suitable access equipment for work at height

Dust, Debris & Hazardous Materials

Construction and refurbishment projects can involve dust, debris and materials that may present health risks if they are disturbed or handled incorrectly.

We take reasonable precautions to minimise exposure to dust and other airborne contaminants associated with our cleaning activities.

Where potentially hazardous materials are identified or suspected, work should not proceed in a manner that could unnecessarily disturb the material. This includes suspected asbestos-containing materials, which should be dealt with by appropriately qualified and authorised specialists.

Crocodile Clean does not treat specialist hazardous-material removal as ordinary cleaning work.

Hygiene & Personal Health

Good personal hygiene forms part of our approach to safe cleaning.

Personnel should follow appropriate hygiene practices, including washing hands after handling cleaning products, waste or contaminated materials and before eating or drinking.

Where cleaning activities could result in skin contact with chemicals, water or other substances, appropriate protective measures are considered.

Any significant exposure, injury or health concern arising during work should be reported promptly so that appropriate action can be taken.

Training & Competence

We recognise that appropriate knowledge and instruction are important components of safe working.

Personnel undertaking cleaning activities should receive suitable information, instruction and training relevant to their responsibilities and the work they are expected to perform.

Depending on the role and project, this may include information relating to:

  • Safe cleaning methods
  • Cleaning chemicals and COSHH
  • PPE
  • Manual handling
  • Equipment operation
  • Site-specific requirements
  • Emergency procedures
  • Hazard and incident reporting

Where specialist equipment or working methods are involved, appropriate competence is expected before the task is undertaken.

Professional cleaner inspecting a completed cleaning area in a commercial property.

Accident, Incident & Near-Miss Reporting

We encourage the prompt reporting of accidents, injuries, near misses, unsafe conditions and other health and safety concerns.

Reporting hazards allows appropriate action to be taken and helps us identify areas where working procedures may need to be reviewed or improved.

Where an incident occurs on a client’s or construction site, relevant site management should also be informed in accordance with the site’s procedures.

Emergency Procedures

Appropriate action should be taken in the event of an emergency, including fire, serious injury, chemical exposure, significant spills or other dangerous situations.

When working at a third-party site, Crocodile Clean personnel should follow the site’s established emergency procedures, including evacuation arrangements, assembly points and instructions from authorised site personnel.

Where a situation presents an immediate and serious risk, work should be stopped and the appropriate responsible person or emergency service contacted.

Waste & Environmental Safety

Safe cleaning also involves responsible handling of waste and cleaning materials.

We aim to prevent unnecessary environmental contamination by using cleaning products responsibly and taking reasonable precautions when handling waste, chemicals and other materials generated through our activities.

Where waste is subject to specific handling or disposal requirements, appropriate arrangements should be made in accordance with applicable requirements and site procedures.

Working With Clients & Other Contractors

Effective communication is an important part of maintaining safe working conditions.

When working alongside clients, construction teams, contractors or other service providers, we aim to minimise disruption and avoid creating unnecessary hazards. Our data protection policy also outlines the best way to handle clients’ information, ensuring it doesn’t fall into the wrong hands.

Where circumstances change during a project, relevant information should be communicated so that cleaning activities can be adjusted where necessary.

Monitoring & Continuous Improvement

Health and safety requirements can change as our services, equipment, working environments and client requirements develop.

We therefore aim to review our working practices when appropriate and take account of relevant changes to risks, equipment, procedures and applicable requirements.

Feedback, incident reports, near misses and identified hazards can all help us improve our approach to safe working.

Our Approach to Safe Cleaning

At Crocodile Clean, we believe that a professional cleaning service should be delivered with equal consideration for quality, safety and responsibility.

Whether we are completing post-construction cleaning, cleaning brickwork and stone surfaces or supporting another building project, we aim to work in a controlled and responsible manner.

Our health and safety approach is designed to help protect everyone affected by our activities while allowing us to deliver the reliable cleaning services our clients expect.

For further information about the standards and legal requirements relevant to our services, please see our Cleaning Legislation & Compliance information.