This Cookie Policy explains what cookies are, which cookies Crocodile Clean uses on this website, why we use them, and how you can manage your preferences. We want to be clear and straightforward about this — no small print, no jargon.
If you have questions about how we handle your personal data more broadly, please read our Privacy Policy. For any cookie-specific enquiries, you can reach us at the contact details listed at the bottom of this page.
What Are Cookies?
Cookies are small text files that a website places on your device — your computer, phone or tablet — when you visit. They allow the site to remember certain information about your visit, such as your preferences or the contents of a form you were filling in.
There are two main types based on how long they last:
Session cookies — these are temporary and are deleted automatically when you close your browser.
Persistent cookies — these remain on your device until they expire or until you delete them manually.
Cookies also differ by purpose. Some are essential to make the site work. Others help us understand how visitors use the site, remember your preferences, or support our marketing. We explain each category below.
The Legal Basis for Our Cookie Use
Our use of cookies is governed by two pieces of UK law:
The Privacy and Electronic Communications Regulations (PECR) — these require us to tell you about cookies we use and, for any cookies that are not strictly necessary, to obtain your prior consent before setting them.
UK GDPR and the Data Protection Act 2018 — where cookies involve personal data, your consent must be freely given, specific, informed, unambiguous and revocable. Pre-ticked boxes and implied consent do not meet this standard.
Strictly necessary cookies are exempt from the consent requirement — but this exemption is narrow and we do not rely on it broadly. All other cookie categories require your active agreement before we set them.
How We Obtain and Record Your Consent
When you first visit our website, a cookie banner will appear. It gives you three clear choices:
Accept all — you agree to all cookie categories.
Reject non-essential — only strictly necessary cookies will be set.
Manage settings — you can choose which categories of cookie you are happy with, and save your preferences.
We do not set any non-essential cookies before you make a choice. Scripts for analytics, marketing and third-party tools are blocked until you give your consent. There are no pre-ticked boxes.
Once you have made your selection, we record your consent — including a timestamp and the choices you made — so we can demonstrate compliance. This record is retained for a reasonable period in line with our broader data retention practices.
Withdrawing or Changing Your Consent
You can change or withdraw your consent at any time by clicking the Cookie settings link in the footer of any page on our site. Withdrawing consent means we will stop setting non-essential cookies on future visits. You can also delete cookies already stored on your device through your browser settings — see the section below for guidance on how to do this.
Categories of Cookies We Use
The table below sets out the categories of cookies used on this website. Where we use third-party services, the cookie names and expiry periods shown are representative — exact names may vary between versions of a plugin or service. We audit our cookies regularly, and the table reflects the position at the last audit date shown above.
Please note: cookie names and durations can change when third-party providers update their services. We recommend verifying the live site using browser developer tools if you need the most current list.
Strictly Necessary Cookies
These cookies are essential for the website to function. Without them, services such as contact forms and secure sessions would not work. They do not require your consent.
Preferences Cookies
These cookies remember choices you make — such as display or language preferences — so the site behaves the way you expect on return visits. They require your consent.
Statistics and Analytics Cookies
These cookies help us understand how visitors find and use our website — for example, which pages are most visited and where visitors come from. This helps us improve the site. They require your consent.
Google Analytics is operated by Google LLC. You can learn more about how Google uses data by visiting Google’s Privacy Policy, and you can opt out of Google Analytics across all websites using the Google Analytics Opt-out Browser Add-on.
Marketing and Advertising Cookies
These cookies support our marketing activity. They may be used to show you relevant adverts on other websites — for example, if you have previously visited our site and we want to remind you about our cleaning services. They require your consent.
Our website may include embedded content or tools from third-party providers — such as a Google Map showing our service area, a YouTube video, or a live chat tool. These providers may set their own cookies when you interact with the embedded content. We do not control the lifespan or behaviour of those cookies directly.
Where possible, we configure third-party tools to minimise unnecessary data collection — for example, enabling IP anonymisation in Google Analytics and disabling advertising features where they are not needed.
How to Manage and Delete Cookies
You have several ways to manage cookies on our site and more broadly:
Through our Cookie Settings
Click the Cookie settings link in the footer of any page on this site. You can update your preferences at any time — for example, accepting analytics cookies you initially declined, or withdrawing consent for marketing cookies you previously agreed to.
Through Your Browser
Most browsers allow you to view, manage and delete cookies through their settings. Here are links to guidance for the most common browsers:
Bear in mind that blocking all cookies through your browser may affect how this site — and other websites — function, including features you rely on such as contact forms.
Third-Party Opt-Outs
For cookies set by third-party services, you can also opt out directly through those providers:
When you make a cookie choice on our site, we record the timestamp, your selections, and the version of this policy that was in effect at that time. This helps us demonstrate compliance with our obligations under PECR and UK GDPR.
We retain consent records for a reasonable period — in practice, we aim to keep these for at least two years, in line with our general business record-keeping. If you withdraw your consent, we will stop setting non-essential cookies on future visits and will act promptly to stop any associated processing.
Our consent management system integrates with our tag management setup, so when you decline a category of cookies, the relevant scripts simply do not load. This is not just a cosmetic setting — non-essential tools are technically blocked until you say yes.
Keeping This Policy Up to Date
Cookie names and expiry periods can change — particularly when third-party providers such as Google or Meta update their services. We audit the cookies on this site regularly and update this policy when we identify changes. The date at the top of this page shows when it was last reviewed.
If you use browser developer tools (Application > Storage > Cookies) or an online cookie scanner, you can check which cookies are currently active on this site — before and after giving consent — to verify our implementation at any given time.
We also monitor third-party plugins and embedded services periodically, as vendors can introduce new cookies through updates. Where a third-party introduces new cookies that require consent, we will update our banner and cookie table accordingly before those cookies are set.
Your Rights Under UK Data Protection Law
Where cookies involve the processing of personal data, you have rights under the UK GDPR — including the right to access your data, request its deletion, and withdraw consent at any time. Withdrawing consent does not affect any processing that took place before you withdrew it.
You also have the right to raise a concern with the Information Commissioner’s Office if you believe we are not handling your data correctly. The ICO is the UK’s supervisory authority for data protection matters.
Contact Us
If you have any questions about this Cookie Policy, want to request a copy in an alternative format, or would like to raise a concern about how we use cookies, please get in touch:
Cookie Policy
Last updated: June 2025
This Cookie Policy explains what cookies are, which cookies Crocodile Clean uses on this website, why we use them, and how you can manage your preferences. We want to be clear and straightforward about this — no small print, no jargon.
If you have questions about how we handle your personal data more broadly, please read our Privacy Policy. For any cookie-specific enquiries, you can reach us at the contact details listed at the bottom of this page.
What Are Cookies?
Cookies are small text files that a website places on your device — your computer, phone or tablet — when you visit. They allow the site to remember certain information about your visit, such as your preferences or the contents of a form you were filling in.
There are two main types based on how long they last:
Cookies also differ by purpose. Some are essential to make the site work. Others help us understand how visitors use the site, remember your preferences, or support our marketing. We explain each category below.
The Legal Basis for Our Cookie Use
Our use of cookies is governed by two pieces of UK law:
The Information Commissioner’s Office (ICO) is the UK’s statutory regulator for data protection and PECR, and we follow their guidance when designing our cookie practices. You can also read more about data protection law in the UK on GOV.UK.
Strictly necessary cookies are exempt from the consent requirement — but this exemption is narrow and we do not rely on it broadly. All other cookie categories require your active agreement before we set them.
How We Obtain and Record Your Consent
When you first visit our website, a cookie banner will appear. It gives you three clear choices:
We do not set any non-essential cookies before you make a choice. Scripts for analytics, marketing and third-party tools are blocked until you give your consent. There are no pre-ticked boxes.
Once you have made your selection, we record your consent — including a timestamp and the choices you made — so we can demonstrate compliance. This record is retained for a reasonable period in line with our broader data retention practices.
Withdrawing or Changing Your Consent
You can change or withdraw your consent at any time by clicking the Cookie settings link in the footer of any page on our site. Withdrawing consent means we will stop setting non-essential cookies on future visits. You can also delete cookies already stored on your device through your browser settings — see the section below for guidance on how to do this.
Categories of Cookies We Use
The table below sets out the categories of cookies used on this website. Where we use third-party services, the cookie names and expiry periods shown are representative — exact names may vary between versions of a plugin or service. We audit our cookies regularly, and the table reflects the position at the last audit date shown above.
Please note: cookie names and durations can change when third-party providers update their services. We recommend verifying the live site using browser developer tools if you need the most current list.
Strictly Necessary Cookies
These cookies are essential for the website to function. Without them, services such as contact forms and secure sessions would not work. They do not require your consent.
Preferences Cookies
These cookies remember choices you make — such as display or language preferences — so the site behaves the way you expect on return visits. They require your consent.
Statistics and Analytics Cookies
These cookies help us understand how visitors find and use our website — for example, which pages are most visited and where visitors come from. This helps us improve the site. They require your consent.
Google Analytics is operated by Google LLC. You can learn more about how Google uses data by visiting Google’s Privacy Policy, and you can opt out of Google Analytics across all websites using the Google Analytics Opt-out Browser Add-on.
Marketing and Advertising Cookies
These cookies support our marketing activity. They may be used to show you relevant adverts on other websites — for example, if you have previously visited our site and we want to remind you about our cleaning services. They require your consent.
You can manage your Facebook advertising preferences through the Facebook Ad Preferences page. For Google Ads, you can adjust settings via Google Ad Settings.
Third-Party Widgets and Embedded Content
Our website may include embedded content or tools from third-party providers — such as a Google Map showing our service area, a YouTube video, or a live chat tool. These providers may set their own cookies when you interact with the embedded content. We do not control the lifespan or behaviour of those cookies directly.
Where possible, we configure third-party tools to minimise unnecessary data collection — for example, enabling IP anonymisation in Google Analytics and disabling advertising features where they are not needed.
How to Manage and Delete Cookies
You have several ways to manage cookies on our site and more broadly:
Through our Cookie Settings
Click the Cookie settings link in the footer of any page on this site. You can update your preferences at any time — for example, accepting analytics cookies you initially declined, or withdrawing consent for marketing cookies you previously agreed to.
Through Your Browser
Most browsers allow you to view, manage and delete cookies through their settings. Here are links to guidance for the most common browsers:
Bear in mind that blocking all cookies through your browser may affect how this site — and other websites — function, including features you rely on such as contact forms.
Third-Party Opt-Outs
For cookies set by third-party services, you can also opt out directly through those providers:
Consent Records and Retention
When you make a cookie choice on our site, we record the timestamp, your selections, and the version of this policy that was in effect at that time. This helps us demonstrate compliance with our obligations under PECR and UK GDPR.
We retain consent records for a reasonable period — in practice, we aim to keep these for at least two years, in line with our general business record-keeping. If you withdraw your consent, we will stop setting non-essential cookies on future visits and will act promptly to stop any associated processing.
Our consent management system integrates with our tag management setup, so when you decline a category of cookies, the relevant scripts simply do not load. This is not just a cosmetic setting — non-essential tools are technically blocked until you say yes.
Keeping This Policy Up to Date
Cookie names and expiry periods can change — particularly when third-party providers such as Google or Meta update their services. We audit the cookies on this site regularly and update this policy when we identify changes. The date at the top of this page shows when it was last reviewed.
If you use browser developer tools (Application > Storage > Cookies) or an online cookie scanner, you can check which cookies are currently active on this site — before and after giving consent — to verify our implementation at any given time.
We also monitor third-party plugins and embedded services periodically, as vendors can introduce new cookies through updates. Where a third-party introduces new cookies that require consent, we will update our banner and cookie table accordingly before those cookies are set.
Your Rights Under UK Data Protection Law
Where cookies involve the processing of personal data, you have rights under the UK GDPR — including the right to access your data, request its deletion, and withdraw consent at any time. Withdrawing consent does not affect any processing that took place before you withdrew it.
You also have the right to raise a concern with the Information Commissioner’s Office if you believe we are not handling your data correctly. The ICO is the UK’s supervisory authority for data protection matters.
Contact Us
If you have any questions about this Cookie Policy, want to request a copy in an alternative format, or would like to raise a concern about how we use cookies, please get in touch:
This Cookie Policy should be read alongside our Data Protection Policy, which covers how we handle personal data more broadly across our business.