At Crocodile Clean, we recognise the importance of maintaining appropriate insurance protection when providing professional cleaning services at construction sites, commercial premises and other client locations. Our insurance arrangements are designed to provide appropriate protection against risks associated with our activities while giving our clients confidence when engaging our services.
Our insurance cover is maintained in accordance with the nature and scope of our business activities and is reviewed as our services, workforce and contractual requirements develop.
Public Liability Insurance
Public Liability insurance provides protection against claims arising from injury to third parties or damage to third-party property caused by our business activities.
As a cleaning contractor, our work can involve operating around buildings, fixtures, flooring, equipment, furnishings and other property belonging to clients or third parties. Appropriate Public Liability cover therefore forms an important part of our insurance arrangements.
Where a client or contract requires a specific level of Public Liability cover, we will review the requirement and confirm whether our existing insurance meets the stated limit before work begins.
Employers’ Liability Insurance
Where Crocodile Clean employs staff, we maintain Employers’ Liability insurance in accordance with applicable UK legal requirements.
Employers’ Liability insurance provides protection against claims made by employees who suffer injury or illness arising from their employment.
A copy of our Employers’ Liability certificate can be made available to employees or clients upon request.
Commercial Motor Insurance
Where vehicles are used for business purposes, including travelling between client sites and transporting cleaning equipment and materials, appropriate motor insurance is maintained.
We ensure that vehicles and relevant drivers are insured for the business use required by our operations. Where applicable, drivers and other relevant information are disclosed to our insurer accurately.
Tools and Equipment Cover
Our cleaning operations may involve the use of portable equipment and machinery, including vacuum cleaners, floor-cleaning equipment, pressure washers, ladders and other specialist cleaning equipment.
Where appropriate, insurance cover is maintained for business equipment against risks such as theft, loss or accidental damage, subject to the terms, conditions and exclusions of the relevant policy.
We take reasonable precautions to protect equipment while it is being transported, stored or used at client premises.
Specialist Cleaning Activities
Crocodile Clean will provide insurers with accurate information about the activities we undertake. This includes any specialist cleaning work, the use of cleaning chemicals, work at height and other activities that may present additional risks.
Where an activity requires a specific insurance extension or endorsement, we will seek confirmation from our insurer or broker that appropriate cover is in place before undertaking that work.
This approach is particularly relevant to activities such as high-level cleaning, window cleaning or other work involving working at height, where insurers may apply specific requirements or exclusions.
Client Property and Care, Custody and Control
Our work may involve operating within premises containing property belonging to clients or other third parties.
Where our activities involve property that is in our care, custody or control, we will consider the applicable policy terms and any relevant exclusions or limitations. Where necessary, we will seek appropriate insurance extensions to address risks associated with client property.
Subcontractors
Where subcontractors are used, Crocodile Clean will take reasonable steps to establish that appropriate insurance arrangements are in place.
Depending on the contractual and insurance arrangements, subcontractors may be required to maintain their own Public Liability and Employers’ Liability insurance and provide evidence of cover when requested.
We will also consider whether work carried out by subcontractors is covered under our own insurance arrangements.
Insurance Requirements for Commercial Contracts
Commercial clients may specify minimum insurance limits or particular types of cover as part of their contract or procurement requirements.
Before accepting a contract, Crocodile Clean will review relevant insurance requirements and, where necessary, discuss them with our insurance broker or insurer.
Where requested, we can provide appropriate evidence of insurance, such as certificates or confirmation from our broker, subject to any necessary redaction of sensitive policy information.
Accurate Insurance Information
We are committed to providing accurate information about our insurance arrangements.
We will not describe ourselves as “fully insured” without qualification where this could create a misleading impression. Instead, where appropriate, we will identify the types of insurance held and the applicable limits.
Insurance cover is subject to the terms, conditions, exclusions, endorsements and limits contained within the relevant insurance policies. The existence of insurance does not mean that every loss, activity or circumstance is automatically covered.
Reporting Incidents and Potential Claims
If an incident occurs that may give rise to an insurance claim, we will take reasonable steps to protect people from further harm and preserve relevant evidence.
Where appropriate, this may include:
Making the area safe and assisting injured persons where reasonably practicable;
Recording the circumstances of the incident;
Taking photographs where appropriate;
Obtaining relevant witness details;
Preserving relevant documents or other evidence; and
Notifying our insurer or insurance broker promptly in accordance with the applicable policy requirements.
We will cooperate with insurers, claims handlers and appointed representatives when dealing with a valid insurance claim.
We will not admit liability or make commitments concerning a claim without first obtaining appropriate advice from our insurer or broker where this could prejudice the handling of the claim.
Policy Review
Our insurance arrangements are reviewed periodically and whenever there are significant changes to our business activities, workforce, equipment, vehicles, contractual obligations or the types of cleaning services we provide.
Clients requiring confirmation of our current insurance arrangements may contact Crocodile Clean for further information or appropriate evidence of cover.
Important Information
This page provides a general summary of Crocodile Clean’s approach to business insurance. It does not replace or amend the terms of any insurance policy held by the company.
The precise scope of cover, policy limits, excesses, exclusions, conditions and endorsements are determined by the relevant insurance contracts.
Where a client requires confirmation of a particular level or type of insurance cover, we will provide appropriate evidence on request, subject to the terms of our policies and the protection of confidential policy information.
Insurance Policy
At Crocodile Clean, we recognise the importance of maintaining appropriate insurance protection when providing professional cleaning services at construction sites, commercial premises and other client locations. Our insurance arrangements are designed to provide appropriate protection against risks associated with our activities while giving our clients confidence when engaging our services.
Our insurance cover is maintained in accordance with the nature and scope of our business activities and is reviewed as our services, workforce and contractual requirements develop.
Public Liability Insurance
Public Liability insurance provides protection against claims arising from injury to third parties or damage to third-party property caused by our business activities.
As a cleaning contractor, our work can involve operating around buildings, fixtures, flooring, equipment, furnishings and other property belonging to clients or third parties. Appropriate Public Liability cover therefore forms an important part of our insurance arrangements.
Where a client or contract requires a specific level of Public Liability cover, we will review the requirement and confirm whether our existing insurance meets the stated limit before work begins.
Employers’ Liability Insurance
Where Crocodile Clean employs staff, we maintain Employers’ Liability insurance in accordance with applicable UK legal requirements.
Employers’ Liability insurance provides protection against claims made by employees who suffer injury or illness arising from their employment.
A copy of our Employers’ Liability certificate can be made available to employees or clients upon request.
Commercial Motor Insurance
Where vehicles are used for business purposes, including travelling between client sites and transporting cleaning equipment and materials, appropriate motor insurance is maintained.
We ensure that vehicles and relevant drivers are insured for the business use required by our operations. Where applicable, drivers and other relevant information are disclosed to our insurer accurately.
Tools and Equipment Cover
Our cleaning operations may involve the use of portable equipment and machinery, including vacuum cleaners, floor-cleaning equipment, pressure washers, ladders and other specialist cleaning equipment.
Where appropriate, insurance cover is maintained for business equipment against risks such as theft, loss or accidental damage, subject to the terms, conditions and exclusions of the relevant policy.
We take reasonable precautions to protect equipment while it is being transported, stored or used at client premises.
Specialist Cleaning Activities
Crocodile Clean will provide insurers with accurate information about the activities we undertake. This includes any specialist cleaning work, the use of cleaning chemicals, work at height and other activities that may present additional risks.
Where an activity requires a specific insurance extension or endorsement, we will seek confirmation from our insurer or broker that appropriate cover is in place before undertaking that work.
This approach is particularly relevant to activities such as high-level cleaning, window cleaning or other work involving working at height, where insurers may apply specific requirements or exclusions.
Client Property and Care, Custody and Control
Our work may involve operating within premises containing property belonging to clients or other third parties.
Where our activities involve property that is in our care, custody or control, we will consider the applicable policy terms and any relevant exclusions or limitations. Where necessary, we will seek appropriate insurance extensions to address risks associated with client property.
Subcontractors
Where subcontractors are used, Crocodile Clean will take reasonable steps to establish that appropriate insurance arrangements are in place.
Depending on the contractual and insurance arrangements, subcontractors may be required to maintain their own Public Liability and Employers’ Liability insurance and provide evidence of cover when requested.
We will also consider whether work carried out by subcontractors is covered under our own insurance arrangements.
Insurance Requirements for Commercial Contracts
Commercial clients may specify minimum insurance limits or particular types of cover as part of their contract or procurement requirements.
Before accepting a contract, Crocodile Clean will review relevant insurance requirements and, where necessary, discuss them with our insurance broker or insurer.
Where requested, we can provide appropriate evidence of insurance, such as certificates or confirmation from our broker, subject to any necessary redaction of sensitive policy information.
Accurate Insurance Information
We are committed to providing accurate information about our insurance arrangements.
We will not describe ourselves as “fully insured” without qualification where this could create a misleading impression. Instead, where appropriate, we will identify the types of insurance held and the applicable limits.
Insurance cover is subject to the terms, conditions, exclusions, endorsements and limits contained within the relevant insurance policies. The existence of insurance does not mean that every loss, activity or circumstance is automatically covered.
Reporting Incidents and Potential Claims
If an incident occurs that may give rise to an insurance claim, we will take reasonable steps to protect people from further harm and preserve relevant evidence.
Where appropriate, this may include:
We will cooperate with insurers, claims handlers and appointed representatives when dealing with a valid insurance claim.
We will not admit liability or make commitments concerning a claim without first obtaining appropriate advice from our insurer or broker where this could prejudice the handling of the claim.
Policy Review
Our insurance arrangements are reviewed periodically and whenever there are significant changes to our business activities, workforce, equipment, vehicles, contractual obligations or the types of cleaning services we provide.
Clients requiring confirmation of our current insurance arrangements may contact Crocodile Clean for further information or appropriate evidence of cover.
Important Information
This page provides a general summary of Crocodile Clean’s approach to business insurance. It does not replace or amend the terms of any insurance policy held by the company.
The precise scope of cover, policy limits, excesses, exclusions, conditions and endorsements are determined by the relevant insurance contracts.
Where a client requires confirmation of a particular level or type of insurance cover, we will provide appropriate evidence on request, subject to the terms of our policies and the protection of confidential policy information.